At Shoe Fun, we want to make the experience of buying online fun. So don't worry if you get the size wrong or what you ordered just isn't how you thought it would be, as we have a very easy returns and exchanges policy.
To be eligible for a refund, exchange or store credit, please ensure the item:
When you return the item to us, we will then determine if is is eligible for a refund, exchange or store credit.
We reserve the right to decline an item for a refund if:
Refunds will be returned back to the original source of payment. We will send you an email to let you know when your refund has been processed.
AFTERPAY, KLARNA & ZIP ... We will offer a store credit only for Afterpay, Klarna & ZIP Purchases
SALE & PROMOTIONAL ITEMS ... We will offer a store credit only on Sale & Promotional Items. A Sale Item is any item that is NOT Full Price.
OUTLET SALES ... All outlet Sales are FINAL unless faulty. Do NOT return Outlet Items as the return will not be processed.
ORDERS & PRE-ORDER CANCELLATIONS ... A 10% Restocking Fee will be charged.
Tips for Trying on Shoes:
Prior to Returning or Exchanging an item, its a good idea contact us at email@example.com. This way we can put aside another size for an exchange if it's available, and so that we know that it's on it's way.
You can download a Return and Exchange Formhere, please fill it in & return it with your items.
If you have any other queries, please contact us at firstname.lastname@example.org
Size Conversion Chart
Women's Approximate Sizes (Guide only):
|European||Australian / US||cms (approx)|
|37||6 - 6.5||23|
|38||7 - 7.5||23.8|
|39||8 - 8.5||24.6|
Other Things to help you decide
Product Description: If a shoe is a little smaller or larger than usual, we will let you know in the product description.
What is the Brand: Have you worn this brand before, as sizes are generally standard within the brands.
What is the Shoe made of: Leather will stretch a little more than fabric or synthetics.
Sizing for Dresses: Please scroll through the photo's for the individual dresses and it will be on the last picture!
Don't worry if you get it wrong ... see our returns / exchanges policy.
If you are still not sure, please contact us at email@example.com